Customer Relationship Management – simple and efficient

eventim.FaRM, the innovative CRM tool of EVENTIM Sports, is the ideal platform to control customer processes. All customer information that has been gathered from various contact channels is automatically pulled together in a central database which can then be directly used for your relationship management. All relational gaps between clubs, fans and sponsors are closed by the integrated complete concept. Anonymous customers receive a profile with a complete history that allows a systematic growth of relationship.

The advantages at a glance:

- central customer and member administration

- concise display of the complete contact history

- target group specific campaign management using all customer data

- simple contact and task administration to control and evaluate customer relationships

- maximal synergy effects with eventim.Tixx modular, web-based system architecture